Privacy Policy

Updated On: 25 June 2026

This Privacy Policy explains how XXL Game Development Solutions Limited ("we", "us") collects, uses, shares and otherwise processes your personal information when you play any of our games ("Games"), or use our websites ("Websites") and related services (collectively, "Services").

This Privacy Policy explains your rights over your personal information, like your name and contact details. It tells you how we collect, store, use, and share your information. Depending on where you live, you might have different options for controlling how your information is handled, and this Privacy Policy will explain those choices.

Our Services contain links to other apps and websites that may also collect and use information about you in accordance with their own separate rules. Please read the notices and information on their apps or websites to find out more about how and why they do this.

We may make changes to this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you via email if we have your email address on record, or via a notice on the Websites and/or Games prior to the change becoming effective.

1. Information we collect about you

We aim to minimize how much personal information we collect from users when they play the Games or visit the Websites.

We collect the following types of information:

• Personal Information: Information that can directly or indirectly identify an individual, such as names, email addresses, or payment details.
• Anonymous Information: Information that cannot be used to identify a specific individual, like general usage data or device statistics.
• Aggregated Information: A combination of personal and anonymous data that has been de-identified or grouped together, typically used for analytical or statistical purposes without identifying any individual.

Anonymous Information we collect includes:

• "Advertising ID", which means the resettable and unique identifier associated with your mobile phone or tablet that is used by advertisers for ad tracking.
• "Location Information", which means general information about the approximate location from which you're playing the Games or using the Websites (e.g. IP address, country, and city). We collect location at the country or region level; we do not collect precise geolocation data.
• "Device Information", which means technical information about your Device. When we refer to Device Information, this means your Device ID, your internet service provider (ISP), your browser and browser plug-in types, operating system and operating system version, jailbreak information, network information, the brand and manufacturer of your Device, the language you've set for your Device, the version of the Game installed on your Device, and the name of your carrier.

Personal Information we collect includes:

When You Play the Games

When You Use the Services

We use Personal Information for the following purposes, as allowed by law, in addition to the specific purposes mentioned earlier:

Improving Your Experience

• To keep our Services running smoothly and make improvements.
• To provide customer support and fix technical issues.

Ensuring Safety

• To detect and prevent security threats or illegal activity.
• To fix bugs and control access to features.
• To protect the safety and security of our users and platform.

Legal Compliance

• To meet legal requirements and ensure compliance with our policies and Terms of Use.

You don't always have to provide your Personal Information, but without it, some features or Services might not be available to you.

2. How your personal information is collected

Communications. When you communicate with us via Customer Support either via our Websites or Games, we collect the contact information you provide us with. If you contact us through the Games, we also collect Device Information and Cookies to respond to your messages. If the communication relates to an error or problem you are having with the Games, we will also collect usage data for diagnosis and improvement.

Information you generate when using our Websites or Games. Each time you access and use our websites and Games we collect Device Information, Cookies and usage information. We collect content information where you upload it to the Game or interact with the content available on the Game, for example by interacting on message boards or contacting Customer Support. We collect Device Information, Cookies, and usage information by using cookies, analytics tools and other similar technologies.

Information we collect through monitoring the use of our Games and Websites. Each time you access and use our Games and Websites we collect information about that access and use, being Device Information, content information, Cookies, and usage information.

Location Information. We collect your Location Information on an ongoing basis while you have the Games installed on your device. This relates to approximate, country/region-level location only (e.g. derived from IP address); we do not collect precise (GPS-level) geolocation.

Additional information. We otherwise collect through our Games and websites where we have your consent to do so.

Direct Marketing. We collect and record Direct Marketing information when we add you to our marketing database or you request to change your direct marketing preferences. For example, where you sign up to our newsletter.

Public Information. Our Services may include message boards, forums, and chat areas where users can share ideas and communicate with one another. Please note that any messages posted in these areas become publicly accessible online; you do so at your own risk and bear sole responsibility for any information you disclose. Your nickname and game statistics may also appear in game replays and other videos created and shared online by us or other players. We advise against including any personally identifiable information in your nickname. To update your nickname, please contact Customer Support.

Financial Information. When you make in-app purchases in the Games, we do not collect or have any access to your name and billing information. This information is collected and stored by platforms (e.g. Apple's App Store or Android's Google Play) or platforms' payment processors.

3. Sharing your personal information

For other companies providing a service on our behalf. We may share your information, including personal details, with third-party companies such as agents, contractors, or service providers ("Service Providers"). These companies are used to perform specific tasks for us, and they are only permitted to use your information to fulfil those tasks. They are not allowed to use it for any other purposes, including selling your personal information. We ensure that any company we work with is capable of safeguarding your information appropriately. For example, we use Service Providers for hosting, customer support, and mobile and web analytics.

For Legal Reasons. We may share your personal information, as allowed or required by law, where:

• We need to follow a court order or legal process related to the Games, Websites or Services.
• If law enforcement, regulators, or public authorities (like schools or child services) ask for it.
• If we think sharing the information could help stop a crime.
• When the law requires us to share it.

For Business Transfers and Mergers. We may share your personal information with third parties if we sell, transfer, or merge parts of our business or assets. Likewise, if we acquire or merge with another business, your personal information may be included in that process. In such cases, the new owners may use your data in the same way as set out in this Privacy Policy.

For Analytics. As an online business, understanding how you interact with our Websites and Games is essential. We, along with some of our Service Providers, collect your Location Information, Device Information, usage information and Advertising IDs to deliver our Game and Website services, measure and analyse performance, improve functionality, and continuously update and develop our Games and Websites. For example, we use this information to assess the difficulty levels of Games, fix bugs or errors, evaluate the demographics of our users, and determine whether support is needed for new device types. Additionally, if you have connected your Game account to your social media account, we will use the information described in Section 1 of this Privacy Policy to conduct further analytics.

For Advertising. We may share personal information collected from or about you with third-party advertising and/or advertising measurement companies ("Ad Partners") in order to select relevant advertisements for you, or to measure and improve the effectiveness of our advertising. In accordance with applicable laws, we offer our users choices regarding whether their data is disclosed for this purpose. The data shared for these purposes includes Advertising ID, Location Information and Device Information. Depending on where you live, additional rights may apply. For information about specific regions, please visit Section 11 of this Privacy Policy. Sharing data for the purposes described in this section may be considered a "sale" or "share" of personal information under the California Consumer Privacy Act (CCPA). California residents can find more information about their rights in Section 11. Since some of our Ad Partners technologies manage the collection and usage of personal information from your device themselves, we recommend reviewing their individual privacy policies.

How to Opt-Out of Receiving Targeted Ads

If you do not want to receive Targeted Ads on your mobile Device, your mobile Device may give you the option to opt-out of receiving Targeted Ads on all apps on your Device. On Android Devices, you may opt-out by enabling the "Opt out of Ads Personalization" setting. On iOS Devices, you may opt-out by enabling the "Limit Ad Tracking" setting. In addition, you may be able to opt-out of receiving Targeted Ads from a specific Ad Partner. Please note that if you opt-out of receiving Targeted Ads, you will still receive contextual ads, which are non-targeted ads related to the content of the Game you are playing.

Ads for the Games on Third-Party Websites and/or Apps

In addition to running ads in our Games, we also run ads to promote our Games in third-party websites and/or apps. When we run our own ads in third-party websites and/or apps, Service Providers help us optimize and measure performance of our ads and use their own tracking technologies to track Game installs and clicks and/or impressions of our ads. In some cases, we will share your hashed or anonymized Advertising ID with our Ad Partners so that the Ad Partner can help us market and promote our Games. In these cases, Ad Partners perform as our Service Providers and we contractually require such Ad Partners to only use your personal information on our behalf. If you wish to opt-out of your personal information being shared with Ad Partners in this way, please contact us at privacy@xxlgamedev.com.

4. Children's personal information

Our Services are designed for a general audience and require all players to be above the minimum age to consent for data processing (for example, 13 years old in the United States, and 16 years old in some parts of the EU) as a condition of access. The Services are not directed to children, and we do not target or knowingly permit children below the applicable minimum age.

We do not knowingly collect or solicit personal information from, or knowingly allow users under 16 years old. If we discover that we hold personal information relating to a user under 16 years of age, we will promptly delete the data from our records. If you have reason to believe we hold personal information relating to a user under 16 years of age that is not permitted, please contact us at privacy@xxlgamedev.com — we will delete this information as quickly as possible.

5. Cookies and similar tracking technologies

We use cookies, pixels and other standard internet technologies to improve our Websites and Games. A cookie is a small text file placed on your computer or device when you visit our Websites or access the Games. It helps remember your actions and preferences, making your experience more convenient. For example, if a cookie saves your login information, you won't need to enter it each time you visit.

Types of Cookies:

• Session Cookies: These are temporary and are deleted when you close your browser or app.
• Persistent Cookies: These remain on your device for a set period and are used to remember your preferences for future visits.

First-Party and Third-Party Cookies:

• First-Party Cookies: Set by the website or app you are visiting.
• Third-Party Cookies: Set by external domains or services, such as advertisers, that track user behaviour across multiple sites or apps.

These cookies help us improve your experience by enhancing the website and Games functionality and performance and tailored to your preferences.

When you visit our Websites or access our Games from within the European Economic Area (EEA), a cookie banner may appear asking for your consent, along with the cookies notice. You can manage your cookie preferences by clicking on "Manage Cookie Preferences" in the banner. Once you make your selection, we will store your choices in a cookie on your device to remember your preferences for future visits.

6. How long will keep my personal information?

How long we store your personal information will depend on the purpose that we originally collected it. We will not retain personal information for longer than is necessary for our business or for legal requirements. In some circumstances you can ask us to delete your data: see Section 11 of this Privacy Policy for further information.

Once we no longer have a legal right to hold your personal data, we will delete or, in some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. If you do not use the Services for a period of 90 days then we may delete your personal data.

7. Third-parties and their privacy policies

Throughout the Services, you may see links to third-party websites or applications. We are not responsible for the privacy practices of these third-party sites, and when accessing their sites, we encourage you to read their privacy policies.

8. Is my personal information secure?

We follow generally accepted industry standards to protect your information, both during transmission and once it is received. While no security system is completely secure, we and our Service Providers take appropriate security measures to protect against unauthorized access or disclosure of the information collected by us. This includes, but is not limited to, ensuring that all of your information is disclosed only on a "need to know" basis and ensuring that all information collected by us is done so via secured connections and protected and encrypted (using secure socket layer technology, "SSL") by industrial-grade security software to guard against unauthorized access.

9. Push notifications

After downloading a Game, you will be asked to accept or refuse push notifications. If you accept push notifications, we will collect and use push notification tokens to send you Game-specific notifications on your mobile Device. You may disable push notifications at any time by going to your Device settings.

10. Social media features and tools

The Websites and Games may include integrated social media features and tools, such as the Facebook "Like" and the YouTube "Share This" buttons. These features may collect information on your IP address, which website you are visiting, and may set a cookie to enable the feature to function properly. Social media features and tools are hosted by third-parties, and your interactions with these integrated social media features and tools are governed by the privacy policy of the company providing them.

11. Your Rights

For users in the EEA, United Kingdom, Switzerland, and Brazil

If you are a resident of a member country of the EEA, the United Kingdom, Switzerland, or Brazil, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to fix any incomplete or inaccurate data.
• Deletion: Request that we delete your data if there's no reason for us to keep it, or if we've processed it unlawfully. We may need to retain some data for legal reasons, and we'll inform you if that's the case.
• Objection: Object to our processing of your data if it's based on our legitimate interests or used for direct marketing. In some cases, we may refuse if we can prove compelling reasons to continue.
• Restriction: Ask us to suspend the processing of your data in certain cases, like if you need us to verify its accuracy or if you need it for legal claims.
• Data Portability: Request that we transfer your data to you or a third party in a machine-readable format. This applies to data we process automatically, based on your consent or a contract.
• Withdraw Consent: Withdraw your consent at any time. This won't affect the legality of processing before the withdrawal, but it may impact services we can provide.
• Complaint: If you're unhappy with how we handle your data, contact us first, but you can also file a complaint with your local data protection authority.

You can exercise any of these rights by contacting us at privacy@xxlgamedev.com.

We will only use your personal data when we have a lawful basis to do so. Our lawful basis for each purpose for which we use your personal data is specified below. Most commonly we will use your personal data in the following circumstances:

Consent. Where you have freely consented before the processing in a specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us at privacy@xxlgamedev.com.

Performance of a contract. Where we need to process your personal data to perform a contract with you (i.e., our Terms and Conditions) or where you ask us to take steps before we enter into a contract with you. Where we rely on performance of a contract and you do not provide the necessary information, we will be unable to perform your contract.

Legitimate interests. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We have a legitimate interest in processing your personal information, for example, to support product and service development, enhance security, prevent fraud, manage corporate operations, comply with laws, and conduct non-targeted marketing.

Legal obligation. Where we need to use your personal data to comply with a legal or regulatory obligation. Where we rely on legal obligation and you do not provide the necessary information, we may be unable to fulfil a right you have or comply with our obligations to you, or we may need to take additional steps, such as informing law enforcement or a public authority or applying for a court order.

Delivery and improvement of our Games

Account management and profiling

Direct marketing

Troubleshooting, improvement and security

Rights and obligations

Other communications

Business contacts

For users in specific U.S. States

If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia, you have specific rights, as applicable, regarding the personal information we hold about you.

Subject to exceptions, you may have some or all of the following rights under applicable law:

• The right to confirm whether we are processing your personal information, and in some regions, confirm the categories of personal data we have processed.
• The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which personal information was collected, the business or commercial purposes for collecting, selling, or sharing personal information, the categories of personal information we sold, shared, or disclosed for a business purpose, and the categories of third parties to whom we disclosed personal information.
• The right to access the specific pieces of personal information we have about you or obtain a copy in a portable and readily usable format.
• The right to request deletion of your personal information.
• The right to correct inaccuracies in your personal information.
• The right to opt-out of the sale of your personal information.
• The right to not be discriminated against for exercising any of your rights.

12. Authorised Agent Requests

You may appoint an authorised agent to submit requests on your behalf. Except for opt-out requests, we will require written proof of the agent's authorisation to do so and may verify your identity directly.

13. Making a Verifiable Request

To make a verifiable consumer request, please contact us via email at privacy@xxlgamedev.com. We may ask for proof of identity to verify your request.

14. Our contact information

If you have any questions about our Privacy Policy, about our privacy practices or about our use of your personal information, then you may contact us at: